Shannon-Insultech

Removable Reusable Blanket Insulation

Armstrong University

Armstrong University

Sharing Knowledge, Saving Energy. Earn Continuing Education Units (CEU) online.
Learn More

Affiliated Salesman to the Rescue!

Customer Testimonial:  February 13, 2014

"I wish I knew who to forward this to but I do not so feel free to share this with the appropriate people.  We, (ISU), in particular the pipefitting dept. were extremely pleased with Paul Brandon and his outstanding customer service.  Our facility had experienced a failure of a product which Paul had provided thru Affiliated.  Thru no fault of Paul or Affiliated the product had failed prematurely and we were in a bind and losing valuable energy in the form of lost condensate going down the drain. Paul took it upon himself to drive to Chicago and pick up and hand deliver two replacement parts which we immediately installed allowing us to get our system back online.  It is this kind of customer support and service that keeps us coming back to Affiliated and in particular Paul.  We appreciate the effort and look forward to continued business with Affiliated Steam.  Thanks again Paul that was of tremendous value to us."

Richard Marr, Pipefitter Foreman
Illinois State University

2/13/2014 | 2598 Views